WeatherWise
WeatherWise Inc.
Residential Service · Tech Performance Report
This Tech
Team Avg
Top Performer
Goal ▲
KPI SETTINGS:
Add-On %||Avg:38Top:65|Max:100
Avg Ticket Value||Avg:468Top:720|Max:900
Time Per Call (min)||Avg:80Top:58|Max:120
% Wise Way Calls||Avg:62Top:92|Max:100
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CB
Chris B
RESIDENTIAL SERVICE TECH
WeatherWise
Almost There
85%OF GOAL
FOCUS: Add-On %
CURRENT
34%
GOAL
40%
TOP
65%
Almost There
↑ CLICK TO SET FOCUS
Add-On %FOCUS
34%−4% vs avg
You
34%
Team Avg
38%
Top Performer
65%
Goal
40%
Avg Ticket Value
$412−$56 vs avg
You
$412
Team Avg
$468
Top Performer
$720
Goal
$450
Time Per Call (min)
78 min+2 min vs avg
You
78 min
Team Avg
80 min
Top Performer
58 min
Goal
70 min
% Wise Way Calls
58%−4% vs avg
You
58%
Team Avg
62%
Top Performer
92%
Goal
80%
This Tech
Team Avg
Top Performer
Your Goal ▲
CK
Christian K
RESIDENTIAL SERVICE TECH
WeatherWise
Almost There
97%OF GOAL
FOCUS: % Wise Way Calls
CURRENT
87%
GOAL
90%
TOP
92%
Almost There
↑ CLICK TO SET FOCUS
Add-On %
61%+23% vs avg
You
61%
Team Avg
38%
Top Performer
65%
Goal
70%
Avg Ticket Value
$694+$226 vs avg
You
$694
Team Avg
$468
Top Performer
$720
Goal
$750
Time Per Call (min)
62 min+18 min vs avg
You
62 min
Team Avg
80 min
Top Performer
58 min
Goal
55 min
% Wise Way CallsFOCUS
87%+25% vs avg
You
87%
Team Avg
62%
Top Performer
92%
Goal
90%
This Tech
Team Avg
Top Performer
Your Goal ▲
GP
Garrett
RESIDENTIAL SERVICE TECH
WeatherWise
In Progress
74%OF GOAL
FOCUS: Time Per Call (min)
CURRENT
95 min
GOAL
70 min
TOP
58 min
In Progress
↑ CLICK TO SET FOCUS
Add-On %
22%−16% vs avg
You
22%
Team Avg
38%
Top Performer
65%
Goal
35%
Avg Ticket Value
$310−$158 vs avg
You
$310
Team Avg
$468
Top Performer
$720
Goal
$450
Time Per Call (min)FOCUS
95 min−15 min vs avg
You
95 min
Team Avg
80 min
Top Performer
58 min
Goal
70 min
% Wise Way Calls
41%−21% vs avg
You
41%
Team Avg
62%
Top Performer
92%
Goal
60%
This Tech
Team Avg
Top Performer
Your Goal ▲
+ ADD TECH
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